How can Ontario’s new ombudsman address patient concerns?

THE QUESTION: I have a complaint with the care my father received at an Ontario hospital. I’ve heard in the news media that the province has a new patient ombudsman – Christine Elliott. Can she help me?

THE ANSWER: Ontario is the first province to establish an ombudsman to deal specifically with the concerns of patients and their caregivers. The office has already received several hundred calls since it opened July 1, says Christine Elliott, a former Progressive Conservative member of the provincial legislature resigned her seat last year and was appointed ombudsman. Read more here.




Coming Soon! Longwoods’ Next Book

Patient Engagement
Catalyzing Improvement and Innovation in Healthcare
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Jeffrey Simpson at Breakfast with the Chiefs: Why Canada's Healthcare System Needs to be Dragged into the 21st Century

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