How can Ontario’s new ombudsman address patient concerns?
THE QUESTION: I have a complaint with the care my father received at an Ontario hospital. I’ve heard in the news media that the province has a new patient ombudsman – Christine Elliott. Can she help me?
THE ANSWER: Ontario is the first province to establish an ombudsman to deal specifically with the concerns of patients and their caregivers. The office has already received several hundred calls from the public since it opened July 1, says Christine Elliott, who had been a Progressive Conservative member of the provincial legislature for almost a decade before resigning her seat last year and being appointed ombudsman in December. Read more here.
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