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Case Studies 

Paul Masotti, Eleanor Rivoire, Wendy Rowe, Marnie Dahl and Eleanor Plain

Collaborative Partnerships: Managing Increased Healthcare Demand without Increasing Overall System Capacity

Case Studies 

Ronald Lagoe, Theodore Pasinski, Paul Kronenberg, Thomas Quinn and Phillip Schaengold

Linking Health Services at the Community Level


Columns 

Robert G. Evans

Baneful Legacy: Medicare and Mr. Trudeau


Columns 

Robert G. Evans, Karen Cardiff and Sam Sheps

High Reliability versus High Autonomy: Dryden, Murphy and Patient Safety

Case Studies 

Martin Lees and Sandra Kearns

Improving Work Life Quality: A Diagnostic Approach Model