Conferences and Education


Shifting Culture, Shifting Care: From 'Usual Care' to Chronic Care

April 1, 2015
Webinar, Webinar

New four-part webinar series:

Shifting Culture, Shifting Care: From 'Usual Care' to Chronic Care

Series begins April 1 - 12:00 - 1:00 pm EDT

Why it Matters: 

Health systems in developed countries, including Canada, are working to move from usual care to a new model of chronic disease management and prevention. In this country, more than half the adults live with at least one chronic condition and one-third live with two or more.  Patients with complex health needs often report suboptimal care. And, more than half of all healthcare spending is allocated to treating and managing chronic diseases - an estimated $68 billion annually. 

Canada's healthcare services require an urgent shift from an acute care focus to one that is centred on good chronic care treatment, which means a whole-person knowledge of the patient, clearer accountability for the totality of care, and relationships with specialists that improve care and increase primary care expertise.

April 1:    Shifting Culture, Shifting Care: From 'Usual Care' to Chronic Care

May 8:      The Chronic Care Model: Designing Care with 'Chronic' as the New Norm

(May):      Bridging the Gap between Patients and Providers through Telehealth in Rural and Remote Regions

June 3:     Supporting Carers of Patients Living with Chronic Disease

Hear from our esteemed international panel of guest speakers:

  • Canada: Jeffrey Turnbull, MD, FRCPC, Chief of Staff, The Ottawa Hospital
  • Canada: Clare Liddy, MD, M.Sc, Clinical Scientist, C.T. Lamont Centre
  • Canada: Laurie Poole, Vice President, Ontario Telemedicine Network
  • Canada: Denise Nauss, Family Carer, INSPIRED COPD Outreach ProgramTM
  • United States: Edward H. Wagner, MD, MPH, Group Health Research Institute Senior Investigator, Director (Emeritus), MacColl Center
  • Scotland: Hans Hartung, MD, MRCP, Consultant Respiratory and General Physician at NHS Ayrshire and Arran
  • England: Morag Farquhar, Senior Research Associate at University of Cambridge 

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eHealth Systems 101: Essential Concepts

April 7, 2015
Online, Canada

12:00 - 1:30 PM ET
Instructor: Dr. Don Cowan, Distinguished Professor Emeritus, Computer Science, University of Waterloo

Systems are an integral part of healthcare delivery and as a healthcare professional you may very well be part of an eHealth team as an informed user, analyst or developer as healthcare progresses toward a comprehensive eHealth system. This session will cover the essential concepts of systems including the unique nature of software and how it is designed and built. The session will focus on the various components of a software system, the processes that are used to develop software and how they might be applied as in agile system development.

Topics covered include capturing data, storing data, retrieving data, manipulating data, interact information, software structure, system specification, design, implementation, testing, deployment, maintenance, various approaches (waterfall, agile), and addressing complexity.

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Introduction to Terminology Services

April 9, 2015
Online, Canada

12:00 - 2:00 PM ET
Instructor: Sharilyn Kmech, Director, Provincial Standards, HIM, Alberta Health Services

In Partnership with CHIMA.
2 HIM-CPE Credits

This session is intended to provide a general introduction to terminology services. Terminology services is a combination of the process, people, technology and governance required to enable the adoption, selection and management of clinical terminologies. The presenter will share the methodology used by one province in creating the strategy for a health system wide terminology service.

The presentation is not intended to provide specific direction for the actual implementation of a terminology service.

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Breakfast with the Chiefs: Dr. Robert Bell

April 15, 2015
St. Michael's Hospital, Li Ka Shing Knowledge Institute, 209 Victoria St., Toronto, Canada

The Interview: Dr. Michael Guerriere in conversation with Deputy Minister Dr. Robert Bell

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2015 HPCO Annual Conference

April 19 - 21, 2015
Sheraton Parkway Toronto North Hotel & Conference Centre, Richmond Hill, Ontario


Hospice Palliative Care Ontario (HPCO) is pleased to invite you to participate at the 2015 Annual Conference by submitting an abstract for a workshop, oral paper, or poster presentation.

Please click here to review the submission guidelines and for the online submission link. The submission deadline for workshop abstracts is Monday, November 17, 2014.The deadline for Oral Paper or Poster abstract submissions is Monday, January 12, 2015.

Abstracts on topics related to Research, Scientific/Advanced Clinical Practice; Leadership, Systems, or Integration; Volunteer Management; or Psychosocial, Spiritual, Bereavement, Complementary Therapy focuses will be considered. Abstracts that reflect evidence-based practice, best practice principles, innovative programming or clinical challenges will be considered.

The Annual Conference will be held from Sunday, April 19 to Tuesday, April 21, 2015 at the Sheraton Parkway Toronto North Hotel & Conference Centre, Richmond Hill, Ontario. Further conference information about the conference is available at

Mark your calendar and plan to attend! This premier annual conference has built a reputation of providing the highest quality learning and educational opportunities for professionals working in hospice palliative care. The program includes interdisciplinary education, a forum for the exchange of scientific information, the presentation of research related to hospice palliative care, showcasing products and services, and networking.

For further information about this conference, please contact: Teresa Sottile, Program Coordinator 416-304-1477 Ext. 23

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Essentials of Healthcare Organization Change Management

April 21 - 28, 2015
Online, Canada

April 21 & 28, 2015: 12:00 - 1:30 PM ET
Instructor: Norm Archer, Special Advisor, McMaster eBusiness Research Center( MeRC), McMaster University

In this presentation, we first introduce the problems that arise due to resistance to change in a healthcare organization. Then a distinction is drawn between organizational and individual change. Some relevant change management models are introduced, including where these are likely to be useful in countering individual and organizational resistance to change. The benefits of change management approaches that can be used in parallel with project management as a transition occurs from the “as-is” situation to the “to-be” organization are presented in detail, followed by a brief discussion of how to organize a change management team and make it work effectively as the organizational transition takes place.

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Canadian Conference on Physician Leadership: Thriving in Complexity: Physicians Enabling Transformational Change

April 24 - 25, 2015
Vancouver, BC, Canada

Canadian Conference on Physician Leadership

Thriving in Complexity: Physicians Enabling Transformational Change

April 24-25, 2015

Sheraton Wall Centre Vancouver, British Columbia 

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2nd Annual Activity Based Funding Conference

April 29 - 30, 2015
Renaissance Downtown Toronto, Toronto, ON

An exploration of risks, benefits and experiences of activity-based funding from Canada and around the world.


Practical Implementation At The Health Care Facility Level
Data Collection - Ensuring & Improving Clinical Data Quality
Using Data To Inform & Improve Decision Making
Funding Initiatives For Quality Care Improvement
Potential Risks of ABF Implementation
Provincial Perspective
International System Review & Innovation


Erik Hellsten, Health Quality Ontario, ON
Michael Stewart, Ministry of Health and Long Term Care, ON
Les Vertesi, former Executive Director of the BC Health Services Purchasing Organization, BC
Peter Fenwick, Alberta Health Services, AB
Kevin Osiowy, Alberta Health Services, AB
Nizar Ghali, Ministère de la Santé et des Services Sociaux (MSSS), QC
Colin McCrow, Department of Health, Queensland, Australia
Karen Palmer, Simon Fraser University, BC
Pamela Baxter, McMaster University, ON

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An Approach to Clinical Practice Variations in Care: ACS-NSQIP

April 29, 2015
Webinar, Webinar

The National Surgical Quality Improvement Program (NSQIP): Originally developed by the United States Department of Veterans Affairs, NSQIP is offered through the American College of Surgeons (ACS) across North America and internationally. ACS-NSQIP is the first validated, risk-adjusted, outcomes-based program to measure and improve the quality of surgical care. This program is used to evaluate patient outcomes and quality indicators, with the objective to make valid, informed data comparisons, and set targets for improvement.

Due to the success and impact of NSQIP in the United States, select Canadian regions and Health Quality Ontario (HQO) has established NSQIP-ON, a long-term goal to see ACS-NSQIP utilized in all hospitals in Ontario. Join us for a dynamic webinar as we learn from experts who have already implemented this improvement program in Ontario and understand the value of participating in data driven QI programs. Discover what it can do for Canadian organizations and how to get involved.

Call Objectives:

  • Review an example of a data-driven QI program in surgery: ACS-NSQIP
  • Outline how ACS-NSQIP is helping to improve the quality of surgical care at University Health Network (UHN) in Toronto
  • Demonstrate how ACS-NSQIP links to the Quality Strategy in Ontario
  • Highlight opportunities in the Canadian context


Dr. Tim Jackson, Co-Chair, NSQIP-On Steering Committee, General Surgeon, University Health Network

Lee Fairclough (or representative), Co-Chair, NSQIP-ON Steering Committee, VP, Quality Improvement, Health Quality Ontario



Stephen Samis, Vice-President, Programs, CFHI 

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64th Annual Refresher Course For Family Physicians

April 29, 2015 to May 1, 2015
The Ottawa Conference and Event Centre, Ottawa, Canada

This 3-day comprehensive course is designed to provide family physicians and other healthcare providers with relevant and recent information about approaches to the diagnosis and management of conditions across the breadth of family medicine in both rural and urban settings. Each day consists of a combination of lectures and workshops designed specifically for family physicians and health-care providers which allows course attendees to customize their learning experience.

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