Conferences and Education


2nd National Forum on Patient Experience

September 23 - 24, 2014
Marriot Toronto Airport, Toronto, ON

SAVE 20% using the Longwoods VIP code: LONGWOODS2

Through patient stories, case studies, interactive Q&A and peer-to-peer exchange, explore new
ideas to develop and continue your patient experience journey:

  • Leadership Strategies: Transform organizational culture and infrastructure
  • Story-telling Approach: Anchor your service design through patient stories
  • Patient Flow: Deliver cost-effective, high quality patient-centric care
  • Senior Care: Apply innovative models of care for aging baby boomers
  • Communication: Foster clinician-patient communication to enhance quality
  • Inter-professional Collaboration: Redefine roles and expectations
  • Measurement: Demonstrate value by linking progress to your initiatives
  • Children’s Perspective: Transform care for patients and their families
  • Patient Engagement: Ensure a positive experience of care
  • Mental Health: Ensure patient involvement by developing mental health SDM

Join national and international thought leaders to source best practices, lessons learned and proven strategies. Be prepared to implement, sustain and continuously improve on your patient experience vision.

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National Interprofessional Healthcare Conference

September 29 - 30, 2014
Metro Toronto Convention Centre, To, ON

Ensuring sustainable primary healthcare across Canada: Embedding interprofessional models and overcoming barriers to collaborative practice

Creating sustainable health care delivery through collaboration. The inaugural National Interprofessional Healthcare Conference will bring together key policy leads and management professionals from primary care networks to discuss strategies to help strengthen interdisciplinary team models.

The 2 day agenda will present interprofessional practice case studies from across Canada, Australia and Europe and investigate different types of interdisciplinary team models including; best practice for governance and leadership structures, overcoming barriers to collaborative practice, data collection and analysis, and case studies showcasing high functioning teams and the models in place to provide education and training, communication tools, leveraging electronic health records, and much more.


– Interprofessional Teamwork: Successes & Tensions
– Panel Discussion. What Levels Of Organisational Change Do We Need To Support Interprofessional Teams?
– Toolkit For Progressing, Measuring And Evaluating Team Communication And Performance
– A Framework For Understanding Return on Investment for Interprofessional Care
– Incorporating The Patient Voice
– Cross-Provincial Case Studies Showcasing Interprofessional Practice


  • Scott Reeves, Kingston & St George’s, University of London; Editor-in-Chief, Journal of Interprofessional Care
  • Esther Suter, Director Workforce Research & Evaluation, Alberta Health Services, AB
  • Caroline Nicholson, Mater Health Services & University of Queensland
  • Hélène Racine, Director of Nursing, Douglas Institute, QC
  • Elisabeth Willumsen, Professor in Social Work, University of Stavanger
  • Kathleen Klaasen, Winnipeg Regional Health Authority Home Care Program, MB
  • Roberta Heale, Associate Professor, School of Nursing, Laurentian University
  • Lesley Bainbridge, Director Interprofessional Education, The University of British Columbia, BC
  • Sue Griffis, Executive Director, North York Family Health Team, ON
  • Melanie Mooney, Primary Health Care Director, South West Health Nova Scotia, NS

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3rd WDPI Conference: Implementing Work Disability Prevention Knowledge

September 29, 2014 to October 1, 2014
Hyatt Regency Hotel, Toronto, ON

On behalf of the Organizing Committee, we welcome you to the WDPI 2014 Conference “Implementing Work Disability Prevention Knowledge”, the Third International Conference of the Work Disability Prevention and Integration (WDPI) Scientific Committee of the International Commission on Occupational Health (ICOH), being held in Toronto, Canada.

The WDPI Biennial Conference serves as an international forum for research and knowledge implementation related to work disability prevention and integration, across all causes of work incapacity.

Participants include the leading international experts in the field - scientists, healthcare and rehabilitation providers, employers, human resource managers, public and private insurers, lawyers, and policy-makers. The first WDPI meeting was held in 2010 in Angers (France) and the second in 2012 in Groningen (The Netherlands), attracting 200 delegates from 25 countries all over the world. This year we received the largest response ever to the call for abstracts, leading to an excellent conference, featuring the most recent scientific developments in the WDP field.

The Organizing Committee has worked diligently to develop a high level, informative scientific programme consisting of keynote addresses, oral and poster presentations, topical seminars, and a stakeholders' panel.  We hope you will enjoy this international conference, meet your colleagues and make new connections.  You will also be able to experience the beautiful Canadian fall season with its magnificent colours, and visit Ontario with its impressive Niagara Falls and its vineyards with tasteful wines!

Enjoy the conference and your stay in Toronto.

September 28th Welcome Reception
September 30th Dinner at the CN Tower


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eHealth Shared Services: Principles & Tools for Effective Governance

October 2 - 16, 2014
Online, ON

October 2, 9 & 16, 2014: 12:00 – 1:30 PM ET

Lecturer: Roger Girard, Former CIO, Manitoba eHealth
Worm Deadline: Aug. 31  Early-Bird Deadline: Sep. 5

This 3-session series will focus on the concept of shared services, where two or more health organizations share all or a portion of their eHealth and IT needs. The series will begin with an introduction and explanation of the nature of eHealth services, and then why and how these can and should be shared between many different health providers. The concept of leverage within a Shared Services model is explained, and how eHealth supports broad integration within the healthcare enterprise. The second part of the series covers more advanced topics, including the various eHealth Shared Services Models that can be utilized, Governance Models, Service Level Agreements, and concludes on Advanced Concepts such as the Cloud, and how this will affect eHealth services over time. This is the future of eHealth in Canada.



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eHealth Future Trends

October 3, 2014 to November 6, 2014
Live, online, interactive sessions using Webex, n/a, ON

October 23, 30 & November 6, 2014
12:00 - 1:30 PM ET  
Early-Bird Deadline: Sep. 26

Instructor: Michael Martineau - eHealth Industry Analyst

According to noted inventor and futurist Ray Kurzweil, our world will experience even more profound technological change in the next ten years.
This series examines how this change will influence the digital Health landscape and identify eHealth future trends that will impact Canadian healthcare providers and citizens in the decade to come.

For many years, the quintessential image of a physician included a white lab coat (clinical analyst), a stethoscope (data collection) and a patient’s chart (data storage & retrieval).
This model will be used as a framework to explore eHealth future trends.

Session 1: Data Collection
This session will explore how currently available and emerging technologies will transform the manner in which data is collected, often disrupting current practices and, to a greater extent than ever before, involve the individual about whom the data is collected.

Session 2: Data Storage & Retrieval
This session will examine the technological forces driving these changes and offer possible evolutionary paths for participants to consider.

Session 3: Analytics
This session will explore how technological advances will support the re-use of information collected in digital form for a wide variety of purposes including insights that can influence diagnosis and treatment.


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Driving Quality, Lowering Costs 2014

October 8 - 9, 2014
Westin Bayshore, Vancouver, BC

Do your clinicians know your financial analysts? They should. 

In the Institute for Healthcare Improvement’s (IHI’s) Impacting Cost + Quality initiative, IHI worked intensely for over two years with 60 health care organizations to drive out waste, reduce operating expenses, and improve quality. IHI learned that there are several key drivers to successfully reducing operating expenses while maintaining or improving quality. These include: aligning efforts top-to-bottom and bottom-up, establishing working partnerships between clinical and financial teams, harvesting ideas from front-line staff, and viewing waste as an opportunity to improve systems.

CFHI is hosting IHI’s Driving Quality, Lowering Costs workshop seminar October 8-9 at the Westin Bayshore Hotel in Vancouver, British Columbia to help you get on the same track. This workshop is a synthesized, fast-paced version of IHI’s two-and-a-half year initiative that has been adapted by CFHI and IHI for the Canadian context in partnership with BC Patient and Safety Quality Council and the Health Quality Council of Saskatchewan. Now, you will learn in two days the proven strategies, tools, and best practices to save money and drive quality from more than two and a half years of IHI’s in-depth initiative.

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Healthcare Analytics: A Strategic Framework for Quality & Performance Improvements

October 8 - 15, 2014
Online, ON

October 8 & 15, 2014: 12:00 – 1:30 PM ET
Lecturer: Trevor Strome, Informatics & Process Improvement Lead, Winnipeg RHA
Worm Deadline: Aug. 31 Early-Bird Deadline: Sep. 12

Using real-life success stories and lessons learned from the front-lines of healthcare, this two-part series will enable attendees to accelerate the transformation from relying on generic reports and dashboards to achieving truly useful Quality Improvement (QI)-focused analytic information and insights.
This series will provide healthcare decision-makers, analysts, and improvement specialists with a strategy development and execution framework that will immediately improve analytics effectiveness and return-on-investment within your health care organization. It will provide the tools and skills necessary to develop analytics strategies that fit the quality and performance improvement needs of your health care organization. The sessions will also discuss the analytical tools for leveraging healthcare information technology (HIT), data from source systems, and proven Quality Improvement (QI) methodologies to make more insightful, fact-based decisions for an HCO.



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AFHTO 2014 Conference “In Partnership with Patients: True Integration of Care”

October 15 - 16, 2014
Westin Harbour Castle, Toronto, ON

AFHTO’s 2014 Conference is highlighting primary care In Partnership with Patients: True Integration of Care. This year’s conference is bringing together primary care teams, patients and community partners to explore how we work as partners to provide excellent patient care.

Registration now Open

Click here to see the conference fees and refund policy.


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Toronto International Summit on Leadership Education for Physicians

October 22, 2014
Toronto, ON

An international audience of thought leaders and educators to further articulate the various physician leadership competencies and discuss how stakeholders can collaborate to build the physician leaders of today and tomorrow.  The goal will be to create guiding principles for developing a physician leadership curriculum that will complement implementation of CanMEDS 2015 thereby driving improvement in patient care and of the healthcare system.

This event is by invitation and is immediately prior to the International Conference on Residency Education.  Please contact Lisa Bevacqua should you be interested in attending. 

The International Conference on Residency Education (ICRE) is the largest conference in the world devoted exclusively to advancing resident training. More than 1,500 leaders in medical education from Canada and around the world attend the ICRE each year. The theme for this year’s premier event is Residency Education and Care in the Digital Age.


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2nd Annual Reducing Hospital Readmissions & Discharge Planning Conference

October 22 - 23, 2014
Marriott Renaissance Harbourside, Vancouver, BC

Following last year’s huge success the 2nd Annual Reducing Hospital Readmissions & Discharge Planning Conference returns to Vancouver. The conference will bring together Medical Care Professionals, Hospital Administrators, Home Health Workers and Academics ,to discuss strategies and initiatives to help reduce preventable readmissions and provide best practice patient care.

The 2 day agenda will present innovative approaches to patient centered care, successful practical front line case studies, opportunities to explore the importance of patient and community engagement, novel approaches to managing chronic medical conditions, and an exploration of ethical considerations for elderly patients.


Discharge planning for the vulnerable addiction patient
Transitions from acute care from a mental health perspective
Innovations in the management of COPD
The Implementation of the Home First Philosophy (Canada West and East)
Novel approaches for preventing hospital acquired infections
End of life planning and palliative initiatives
The Importance of MedRec
Models of Care


Lauren Linett, Hospitalist, Department of Medicine, Lakeridge Health-Oshawa, Adjunct Assistant Professor, Faculty of Health Sciences, Queen’s University ON
Chris Manasseh, Vice Chair, Inpatient & Hospital Services for the Dept of Family Medicine at Boston University Medical Center, ‘Discharge Intervention Director’ for Project RED Boston, MA
Michael Pond, Director, Pond Psychotherapy BC
Olavo Fernandes, Director of Pharmacy-Clinical, University Health Network and Assistant Professor, Leslie Dan Faculty of Pharmacy, University Health Network ON
Ron Collins, Anesthesiologist, Department of Anesthesiology, Kelowna General Hospital BC
Lisa Jensen, Corporate Director, Integrated Access, Executive Lead, COV Path to Home, Covenant Health, AB
Carl Meadows, Director of Home Health, Fraser Health, BC
Shauna Thaler Adeland, Professional Practice Leader of Social Work, Bruyère Continuing Care, ON

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