HealthcarePapers, 14(2) July 2014: 21-25.doi:10.12927/hcpap.2015.24104
Ontario's Health Links initiative aims to coordinate and improve care for complex patients. In this paper, we draw from interviews with leaders and providers from Health Links and Local Health Integration Networks to discuss key leadership and governance issues influencing the implementation and success of the Health Links. We close with a short discussion of how leaders manage ambiguity by creating a context that supports change and the delivery of integrated care.
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