Building on a previous study, which identified gaps in primary healthcare electronic medical record (EMR) research and knowledge, a one-day conference was held to facilitate a strategic discussion of these issues. This paper offers a multi-faceted research agenda and suggestions for policy actions as a way forward in bridging the gaps. One facet focuses on the need for research. The second facet focuses on harnessing the knowledge of primary healthcare EMR stakeholders. Finally, the third facet focuses on policy actions. This paper offers consensus-based suggestions with a view to improving the overall primary healthcare EMR landscape in Canada.