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Leading Lean: A Canadian Healthcare Leader's Guide 
Benjamin A. Fine, Brian Golden, Rosemary Hannam and Dante Morra
Canadian healthcare organizations are increasingly asked to do more with less, and too often this has resulted in demands on staff to simply work harder and longer. Lean methodologies, originating from Japanese industrial organizations and most notably Toyota, offer an alternative - tried and tes...
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Vol. 12 No. 3 2009
Editorial
Peggy Leatt
Feature
Service-Based Funding and Pay for Performance: Will Incentive Payments Give Canadian Healthcare the Quality Boost It Needs?
Jane Coutts and Jennifer Thornhill
Costs of End-of-Life Care: Findings from the Province of Saskatchewan
Marcus J. Hollander
Ethics in Healthcare
Facilitating Innovation in the Clinical Setting: A Pathway for Operationalizing Accountability
Randi Zlotnik Shaul, Maria McDonald and Jacob C. Langer
Perspective
Descriptive Analysis of the Inequalities of Health Information Resources between Alberta's Rural and Urban Health Regions
Vivian Stieda and Barb Colvin
Ideas at Work
Innovation in Managing the Referral Process at a Canadian Pediatric Hospital
Daune MacGregor, Sandra Parker, Sharon MacMillan, Irene Blais, Eugene Wong, Chris J. Robertson and Cindy Bruce-Barrett
Role of the Advanced Practice Physiotherapist in Decreasing Surgical Wait Times
Alice B. Aiken, Mark M. Harrison and John Hope
Commentary
Strengthening the Value of Accreditation: Qmentum - One Year Later
Wendy Nicklin, Gilles Lanteigne and Paula Greco
Case Study
New Accreditation Program: University Health Network's Experience with Qmentum
Anita Tepfers, Christa Hruska, Justin Stone and Jane Moser
Futurethink
In Conversation with John Crocker
Kevin Smith
Longwoods Review
Tracking Emergency Department Overcrowding in a Tertiary Care Academic Institution
Michael J. Bullard, Cristina Villa-Roel, Kenneth Bond, Michael Vester, Brian R. Holroyd and Brian H. Rowe
Commentary: Ontario's Efforts to Reduce Time Spent in Hospital Emergency Departments
Alan Hudson
Columns
Opinion: Pay for Performance: The Wrong Time, the Wrong Place?
Steven Lewis
Points of Interest
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What is Healthcare Quarterly?
Best practices, policy and innovations in the administration of healthcare. For administrators, academics, insurers, suppliers and policy pundits. Includes peer reviewed research papers. Edited by Dr. Peggy Leatt, University of North Carolina, Chapel Hill. |
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