2018-02-09 from cbc.ca

Nearly 33 per cent of Canadian seniors said they were dissatisfied with the quality of the health care they received, compared with an average of 24 per cent in many other countries, according to a new report. 

The Canadian Institute for Health Information's analysis released Thursday is based on results from the Commonwealth Fund's 2016 survey of adults in 11 countries.

"Seniors depend on their primary health care provider a fair amount to help them coordinate care between the specialists and the hospital and home and they're pretty satisfied with their primary healthcare providers and less satisfied with the healthcare system as a whole," Tracy Johnson, director of health system analysis and emerging issues with CIHI in Toronto, said in an interview. "That may have to do with some of the access challenges that they face." 

One of the biggest challenges was having medical results available when seniors get to their appointment. Another, Johnson said, was hearing conflicting or different information from health-care providers. 

As people are living longer, they may develop more chronic diseases. Yet the health-care system is still designed to deal with acute problems such as appendicitis or a broken bone that needs to be treated in hospital, said George Heckman, a professor at the University of Waterloo and a geriatrician who focuses on aging and cardiovascular disease.Heckman said. He was not involved in CIHI's report.

In Canada, the health-care system has had trouble adapting to meet the needs of seniors with chronic conditions, Heckman said.

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