Vol. 19 No. 1 2016


From the Editors


ICES Report

Increasing Access to Health Administrative Data with ICES Data & Analytic Services

Lisa Ishiguro, Refik Saskin, Marian J. Vermeulen, Erika Yates, Nadia Gunraj and J. Charles Victor


CIHI Survey

Care for Children and Youth with Mental Disorders in Canada

Geoff Paltser, Michelle Martin-Rhee, Clare Cheng, Brandon Wagar, Jacqueline Gregory, Bernie Paillé and Cheryl Gula



In Conversation with Barry Telford

Ken Tremblay


Brokering Information

The Case for Information Brokering During Major Change: The Experience of the Transition Support Office of the McGill University Health Centre     

Malvina Klag and Marie-Claire Richer


Process Improvement

Repeated Diagnostic Imaging Studies in Ontario and the Impact of Health Information Exchange Systems    

Blayne Welk, Kuan Liu, Ahmed Al-Jaishi, Eric McArthur, Arsh K. Jain and Michael Ordon


Process Improvements to Reform Patient Flow in the Emergency Department    

Shawn D. Whatley, Alexander K. Leung and Marko Duic


Lean Transformation of the Eye Clinic at The Hospital for Sick Children: Challenging an Implicit Mental Model and Lessons Learned    

Agnes M. F. Wong, David During, Michael Hartman, Stephanie Lappan-Gracon, Melody Hicks and Shiraz Bajwa


Implementing Patient-Oriented Discharge Summaries (PODS): A Multi-site Pilot Across Early Adopter Hospitals    

Shoshana Hahn-Goldberg, Karen Okrainec, Cynthia Damba, Tai Huynh, Davina Lau, Joanne Maxwell, Ryan McGuire, Lily Yang and Howard B. Abrams


Decentralizing the Team Station: Simulation before Reality as a Best-Practice Approach    

Jackie Charko, Alice Geertsen, Patrick O'Brien, Wendy Rouse, Ammarah Shahid and Denise Hardenne


Advancing Standards Of Care

Standard of Care in Pediatrics: Integrating Family-Centred Care and Social Determinants of Health    

Karen Ho, Randi Zlotnik Shaul, Lee Ann Chapman and Elizabeth Lee Ford-Jones


Data Quality

Yes, Doctors, You Were Right. The Data Were Wrong: One Organization’s Data Quality Journey    

Michael Heenan, Ted Rogovein, Elizabeth Buller and Anthony Plati


High-Performing Healthcare Teams

Advancing Interprofessional Collaborative Teams in the Winnipeg Health Region    

Kathleen Klaasen, Susan Bowman and Paul Komenda


Care In The Community

Bringing Person- and Family-Centred Care Alive in Home, Community and Long-Term Care Organizations    

Danielle Bender and Paul Holyoke


Healthcare Quarterly





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