Vol. 20 No. 1, 2017



From the Editors


ICES Report

Gender, Sex and Traumatic Brain Injury: Transformative Science to Optimize Patient Outcomes

Tatyana Mollayeva and Angela Colantonio


CIHI Survey

Improving Health System Efficiency: Perspectives of Decision-Makers

Sara Allin, Sara Guilcher, Dana Riley and Yu Janice Zhang



Healthcare for the Aging Citizen and the Aging Citizen for Healthcare: Involving Patient Advisors in Elder-Friendly Care Improvement

Jennifer Verma, Patricia O'Connor, Jerold Hodge, Howard Abrams, Jocelyn Bennett and Samir Sinha



In Conversation with Leslee Thompson

Ken Tremblay


Book Review

Regulation in Whose Interest? A Review of Private Profits versus Public Policy: The Pharmaceutical Industry and the Canadian State

Katherine Fierlbeck


Special Focus on Quality Improvement

The Case for Quality Improvement

Christina Krause


Early Rehabilitation for Patients with Hip Fractures: Spreading Change Across the System    

Charissa Levy, Sharon Ocampo-Chan, Linda Huestis and Donna Renzetti


BOOMR: Better Coordinated Cross-Sectoral Medication Reconciliation for Residential Care    

Vincent Vuong, Denis O’Donnell, Hrishikesh Navare, Debra Merrill, Michal Racki, Sheila Burton, Lori Anderson and Carla Beaton


The PoET (Prevention of Error-based Transfers) Project    

Jill Oliver and Paula Chidwick


Optimizing Transitions of Care – Hospital to Community    

Emily Sheridan, Christine Thompson, Tania Pinheiro, Nicole Robinson, Karen Davies and Nancy Whitmore


Engaging Patients and their Families

Patient-Centred Care in Canada: Key Components and the Path Forward    

Terrence Montague, Amédé Gogovor, John Aylen, Lisa Ashley, Sara Ahmed, Lesli Martin, Bonnie Cochrane, Owen Adams and Joanna Nemis-White


Listening to Improve: Transforming Patient Relations Measurement and Reporting in Ontario    

Patricia Sullivan-Taylor, Rachel Frohlich, Anita Singh and Anna Greenberg


Improving Patient Engagement and Satisfaction: Lessons from a Patient-Driven Care Initiative in a Community-Based Hospital    

Lisa Shiozaki, Kirsten Burgomaster and Manon Lemonde


Integrating Engagement and Improvement Work in a Pediatric Hospital    

Mireille Brosseau, Diane Gagnon, Kristina Rohde and Jennifer Schellinck


Improving Equity

The Effect of Language on Hospital Inpatient Length of Stay    

Nirbhai Singh Pannu, Alexandra Hill-Mann and Gurwinder Gill


Operational Reviews

St. Michael’s Improvement Program – A Collaborative Approach to Sustainable Cost Savings    

Anne Trafford and Danielle Jane


Healthcare Quarterly





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