Vol. 12 No. 3 2009
Peggy Leatt
Feature
Leading Lean: A Canadian Healthcare Leader's Guide 
Benjamin A. Fine, Brian Golden, Rosemary Hannam and Dante Morra
Jane Coutts and Jennifer Thornhill
Costs of End-of-Life Care: Findings from the Province of Saskatchewan
Marcus J. Hollander
Ethics in Healthcare
Facilitating Innovation in the Clinical Setting: A Pathway for Operationalizing Accountability
Randi Zlotnik Shaul, Maria McDonald and Jacob C. Langer
Perspective
Vivian Stieda and Barb Colvin
Ideas at Work
Innovation in Managing the Referral Process at a Canadian Pediatric Hospital
Daune MacGregor, Sandra Parker, Sharon MacMillan, Irene Blais, Eugene Wong, Chris J. Robertson and Cindy Bruce-Barrett
Role of the Advanced Practice Physiotherapist in Decreasing Surgical Wait Times
Alice B. Aiken, Mark M. Harrison and John Hope
Commentary
Strengthening the Value of Accreditation: Qmentum - One Year Later
Wendy Nicklin, Gilles Lanteigne and Paula Greco
Case Study
New Accreditation Program: University Health Network's Experience with Qmentum
Anita Tepfers, Christa Hruska, Justin Stone and Jane Moser
Futurethink
In Conversation with John Crocker
Kevin Smith
Longwoods Review
Tracking Emergency Department Overcrowding in a Tertiary Care Academic Institution
Michael J. Bullard, Cristina Villa-Roel, Kenneth Bond, Michael Vester, Brian R. Holroyd and Brian H. Rowe
Commentary: Ontario's Efforts to Reduce Time Spent in Hospital Emergency Departments
Alan Hudson
C.J. Uneke, A. Ogbonna, P.G. Oyibo and U. Ekuma
Columns
Opinion: Pay for Performance: The Wrong Time, the Wrong Place?
Steven Lewis
CHSRF Knowledge Transfer: Politics, Policy and Practice: Research for Change in Canadian Healthcare
Maureen O'Neil
CIHI Survey: Thoracic Cancer Surgeries
Kira Leeb, Brian Bailey and Raymond Przybysz
Columns
ICES Report: New Findings Highlight Potential Risks of Common Drug Combination in Cardiac Patients
David N. Juurlink, Tara Gomes and Muhammad M. Mamdani
Insight: In Conversation with Vickie Kaminski
Ken Tremblay
