Editorial
Longwoods at 10
Peggy Leatt and Anton Hart

Feature
Frequency, Determinants and Impact of Overcrowding in Emergency Departments in Canada: A National Survey
Kenneth Bond, Maria B. Ospina, Sandra Blitz, Marc Afilalo, Sam G. Campbell, Michael Bullard, Grant Innes, Brian Holroyd, Gil Curry, Michael Schull and Brian H. Rowe

Cultural and Religious Aspects of Care in the Intensive Care Unit within the Context of Patient-Centred Care
Nathalie Danjoux, Laura Hawryluck and Bernard Lawless

Contract Management of Ontario's Cancer Surgery Wait Times Strategy
Siu Mee Cheng, Jonathan C. Irish and Leslee J. Thompson

Perspective
How Effective Leaders Achieve Success in Critical Change Initiatives, Part 4: Emergent Leadership - An Example with Doctors
Larry Peterson and Sharon King

Hospital Law
Healthcare Workers Infected with Blood-Borne Illnesses in Canada
Tyler Oswald

Ideas at Work
Integrating Hospital Competition and Co-operation at the Community Level
Ronald Lagoe, Theodore Pasinski, Paul Kronenberg, Thomas Quinn and Phillip Schaengold

Case Study
Repatriation of Patients - A Process to Ensure a Safe Patient Transfer
Lynda A. Monik

FutureThink
Impact of Information Technology on Human Resources in Healthcare
Mehran Anvari

Columns
Opinions: Interprofessional Education: A College Perspective
Lorie Shekter-Wolfson

Quarterly Change

CHSRF Knowledge Transfer: Executive Training for Research Application (EXTRA) Community of Practice
Jennifer Thornhill and Nina Stipich

CIHR Research: Computer Program Continues to Bring Hope to Epileptics
Hugh Thompson

ICES Report: Exploring the Variation in Ontario Nursing Home Prescribing Rates for Antipsychotics
Paula A. Rochon

CIHI Survey: Wait Time for Hip Fracture Surgery in Canada
Jacinth Tracey, Tonia Forte, Josh Fagbemi and Zeerak Chaudhary

Insight: In Conversation with David Henry
Ken Tremblay

Project Profile: Province-Wide Healthcare System Integration Challenge Being Solved in Alberta
Myrna Francis

Project Profile: Trust Systems for Regional Healthcare
Andrew Matthews

Ten Top Tens

Facts-at-a-Glance: Patient Safety

Careers