ElectronicHealthcare 1(2) December 2001 : 28-30

Hospitals Communicating with Family Doctors; London Health Sciences Centre Keeps Patient Care in Sight with LeNS

Leslie Geukers


How many times have you heard that your hospital doesn't adequately communicate patient information to the Family Physician community? That a patient can be seen, diagnosed, have surgery, and return home before their Family Physician knows about it?

At the London Health Sciences Centre, we had tried for years to improve communication to our Family Physicians. We had a large number of volunteers who focused on tele-phoning individual physician offices with information about patient visits. We faxed emergency room records to physicians. And we mailed out discharge summaries. But eventually, human error would intervene and some critical piece of communication would fall through the cracks.



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