The American political observer Walter Lippmann once commented that public opinion is really about the pictures in people's heads. Frankly, the image that most politicians still have in their minds when they think about healthcare is what I call the "ER" picture. (When I say "ER," I mean the television program.) You know, you go to the hospital when you are catastrophically ill or injured. There the doctors treat you, and then you either die or go home. But the problem is that picture doesn't really correspond to the challenge of healthcare today.
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