Healthcare Quarterly
Healthcare Quarterly
1(1) September 1997
: 37-40.doi:10.12927/hcq..16605
Hospitals to Watch
Beyond the Rhetoric: Hospital teams apply the quality process to create measurable benefits
Abstract
In health management, some terms - teamwork, innovation, and continuous quality improvement, to name a few - are so often overused that they are rendered almost meaningless, despite the importance of the movements or concepts they represent.
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