Healthcare Quarterly

Healthcare Quarterly 7(4) September 2004 : 106-107.doi:10.12927/hcq..16812

How Communication and Co-operation Eased a Patient Transport Crisis

Ann Toman and Perry Ferguson


It is not an overstatement to suggest that in 2000, a crisis was looming in the Ontario healthcare system with regard to patient transportation. Provincial government budget cuts and downloading of ambulance service responsibilities from the provincial health ministry to municipal governments has pushed patient transportation to the forefront as a major issue for municipalities across Ontario.



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