HR Resources Database

HR Resources Database November -0001 : 0-0

Making a measurable difference: evaluating quality of work life interventions

Graham S. Lowe


Across the country, nurses and other front-line health system workers are taking actions to improve the quality of their work environment. A high quality work environment is being accepted, albeit slowly, as a prerequisite for building the human resource capacity needed to sustain the health system. As more time and money are invested in trying to improve the quality of work life for Canada's health-care workers, it is crucial to know whether progress is being made. The key question that must be answered is, "Are we making a measurable difference for individual employees, patients, and the organization?"
[To view this article, please download the PDF.]


Be the first to comment on this!

Note: Please enter a display name. Your email address will not be publically displayed