HealthcarePapers 12(1) April 2012 : 26-31.doi:10.12927/hcpap.2012.22862

Can a Book of Charts Catalyze Improvements in Quality? Views of a Healthcare Alchemist

Diane E. Watson


This commentary reviews international evidence about the impact of public reporting on better care and outcomes, outlines conditions under which publicly available performance information can become a potent catalyst to precipitate improvements in quality and the optimal conditions in healthcare systems to ensure that such a catalyst results in a desirable reaction.



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