Law & Governance

Law & Governance 15(10) May 2012

Can a Book of Charts Catalyze Improvements in Quality? Views of a Healthcare Alchemist

Diane E. Watson


[This article was originally published in Healthcare Papers 12(1)]

This commentary reviews international evidence about the impact of public reporting on better care and outcomes, outlines conditions under which publicly available performance information can become a potent catalyst to precipitate improvements in quality and the optimal conditions in healthcare systems to ensure that such a catalyst results in a desirable reaction.



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