Healthcare Quarterly

Healthcare Quarterly 16(1) January 2013 : 39-46.doi:10.12927/hcq.2013.23240
Primary Care

Developing an Institute of Medicine–Aligned Framework for Categorizing Primary Care Indicators for Quality Assessment

Cheryl Levitt, Xingchen Chen, Linda Hilts, Lisa Dolovich, David Price and Kalpana Nair


The Institute of Medicine (IOM) framework has been used frequently to assess and monitor quality in secondary and tertiary care, but not in primary care. This article describes and proposes a conceptual framework for categorizing primary care indicators that align with the IOM's six aims for quality in healthcare performance (Safe, Effective, Patient-Centred, Timely, Efficient and Equitable.) Using an iterative process, the authors developed and compared a primary care framework for categorizing indicators in the Quality in Family Practice Book of Tools (QBT) with the IOM aims and other local healthcare systems frameworks (Integrated and Continuous, Appropriate Practice Resources). They also compared, cross-matched and analyzed their QBT categories and indicators with other international primary care assessment tools. And they compared the QBT titles and descriptions of groups of indicators with those published in the international tools.



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