Healthcare Quarterly

Healthcare Quarterly 22(4) January 2020 : 33-39.doi:10.12927/hcq.2020.26086
Effective Primary Care

Team Mapping: A Novel Method to Help Community Primary Healthcare Practices Transition to Team-Based Care

Morgan Price, Paule Bellwood, Tiffany T. Hill and Sarah Fletcher


The team mapping method engages participants in rapid, facilitated co-creation workshops to help groups explore how to work together in a primary care team. It uses patient personas (local evidence-based simulated cases) to explore team structure through paper prototyping circles of care (the persona's healthcare system). Roles and tasks are collectively defined through the discussion. Team mapping builds on three foundational methods and, through a three-stage process, facilitates the formation and strengthening of new and existing relationships, fostering team development through the process. This paper describes team mapping, outlines when it can be applied and highlights the benefits for teams.



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