Healthcare Quarterly

Healthcare Quarterly 23(2) July 2020 : 37-43.doi:10.12927/hcq.2020.26276
Value in Healthcare

A Post-Merger Value Realization Framework for a Large Community Hospital

Christa Hruska, Alfred Ng, Michele James and Cedomir Tosevski


To capture the value of the Scarborough Health Network amalgamation, a value realization framework (VRF) was developed, based on three themes and nine goals. Each goal was mapped to key strategies and indicators that signalled our delivery of value to the community. Value was achieved when indicators moved in the desired direction. The VRF acknowledged that integration is a journey and identified value in the short, medium and long term. Four quarterly VRF progress reports were completed, illustrating a positive story of the post-merger period. The VRF provided a standardized framework for tracking and monitoring strategies for a successful organizational transition.



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