Healthcare Quarterly

Healthcare Quarterly 25(4) January 2023 : 41-48.doi:10.12927/hcq.2023.27018
Innovations In Primary Care

Primary and Community Care Mapping: Helping Communities Collaboratively Plan Health Services in a Patient-Centred Manner

Morgan Price, Amanda Frazer, Aleah Ross, Sarah Fletcher and Elka Humphrys


Primary care, a core feature of sustainable, high-quality healthcare systems, is undergoing significant system changes across Canada. Complex system change often fails without active implementation support. Primary and Community Care (PACC) Mapping is a rapid co-design method that helps community stakeholders engage in planning at various stages of their change. PACC Mapping has been used in multiple provinces for a range of areas, from maternity care to vaccine planning. This paper outlines the PACC Mapping approach, early experiences and scaling through training facilitators.



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