Yale New Haven Children’s Hospital Honored with Top Pediatric Quality Award for Developing a Culture of Safety, Eliminating Serious Safety Events
SAN DIEGO, Calif.—Yale New Haven Children’s Hospital was named as the winner of the 2017 Pediatric Quality Award at the Children’s Hospital Association’s (CHA) Quality and Safety in Children’s Health Conference yesterday in San Diego, Calif. The award recognizes the results of a four-year project to improve the reporting, recognition and interventions of serious safety events (SSEs) including a decrease in the rate of SSEs in the children’s hospital to zero in 2017. Additionally, the hospital saw a significant increase in the reporting of SSEs and avoided $3 million in SSEs-related health care costs. Matthew Grossman, MD, quality and safety officer for the children’s hospital led the effort.
“As leaders in quality improvement and the care of children, children’s hospitals continually innovate new standards of care, from the sickest infants to well children who may never be hospitalized, with the goal of better health outcomes for all children,” said Amy Wimpey Knight, chief operating officer, CHA. “Yale New Haven Children’s Hospital’s work in quality ensures they can proactively address any issues that might lead to patient harm. We are very proud to honor this important initiative with the Pediatric Quality Award.”
In 2012, Yale New Haven Children’s Hospital set its sights on being among the safest children’s hospitals in the country. But hospital staff had no way of knowing how safe or unsafe they were due to a cumbersome system that left many harm events unreported. The staff needed a more reliable system for identifying and reporting safety events. Their interventions led to increased reporting, a more accurate understanding of safety gaps, and an eye toward prevention. The initiative is illustrative of how culture change, leadership and effective intervention made a substantial impact on hospital safety.
“The staff at Yale New Haven demonstrated how dedication to culture change and a focus on event reporting and proactive interventions can transform the outcomes for an entire hospital,” said Peter Lachman, MD, CEO of the International Society for Quality in Health Care, who served as an award judge. “This is an example of the value of understanding the real-time state of safety in an organization to plan for mitigation and reduction of risk prospectively.”
Awarded biennially by CHA, the Pediatric Quality Award honors successful quality improvement initiatives that significantly improve care for pediatric patients. The overall and category winners were selected from 110 entries by a panel of more than 30 quality and safety leaders from children’s hospitals and industry experts.
The following children’s hospitals were recognized for their improvement initiatives in these award categories:
Clinical Care Category
Co-winners: Monroe Carell Jr. Children’s Hospital at Vanderbilt, Nashville, Tenn. and Nationwide Children’s Hospital, Columbus, Ohio
Patient Safety and Reduction of Harm
Winner: Ochsner Hospital for Children, New Orleans, La.
Waste Reduction and Improved Efficiency
Winner: Children’s Hospital of Philadelphia, Philadelphia, Pa.
For a complete summary of winning projects visit Children’s Hospital Association.
About the Children’s Hospital Association
The Children’s Hospital Association is the national voice of more than 220 children’s hospitals, advancing child health through innovation in the quality, cost and delivery of care. www.childrenshospitals.org