Healthcare Quarterly
Vol. 15 No. 1 2012
Re-imagining Healthcare: The Northwest Territories Transitions to an Integrated Chronic Disease Management Strategy
Erin Leith, Christine Kirvan, Jennifer Y. Verma, Kay Lewis and Scott Robertson
Cardiac Care Quality Indicators: A New Hospital-Level Quality Improvement Initiative for Cardiac Care in Canada
Vanita Gorzkiewicz, Jeanie Lacroix and Kori Kingsbury
Role of Performance Measurement in a Major Redevelopment Project: The Case of the McGill University Health Centre Transition Support Office
Alain D. Biron, Michel Vézina, Carole St-Hilaire, Mélanie Lavoie-Tremblay and Marie-Claire Richer
Hospital on a Page: Standardizing Data Presentation to Drive Quality Improvement
Michael Heenan, Michelle DiEmanuele, Kathryn Hayward-Murray and Ladan Dadgar
Healthcare Cost Containment and Integration of Care in the United States: Implications at the Local Level
Ronald J. Lagoe and Shelly A. Littau
Work Life and Patient Safety Culture in Canadian Healthcare: Connecting the Quality Dots Using National Accreditation Results
Jonathan I. Mitchell
Annual Performance Appraisal: One Organization's Process and Retrospective Analysis of Outcomes
E. Lynne Geddes and Caroline Gill
"I Can't Wait": Advanced Access Decreases Wait Times in Primary Healthcare
Jennifer Fournier, Roberta Heale and Lori Rietze