Vol. 20, No. 4, 2018
Editorial
ICES Report
Walking the Path Together: Indigenous Health Data at ICES
Evelyn Pyper, David Henry, Erika A. Yates, Graham Mecredy, Sujitha Ratnasingham, Brian Slegers and Jennifer D. Walker
CIHI Survey
Opioid-Related Harms in Canada
Vera Grywacheski, Shannon O’Connor and Krista Louie
Engaging Stakeholders
Open Family Presence Adoption: Role of Patient and Family Advisors
Malori Keller, Jennifer Wright, Serese Selanders and Darlene Dyck
Cancer Care Ontario’s Systematic Symptom Screening Strategy: A Human-Centred Design Approach to Exploring System Gaps and Defining Strategies for the Future
Sean Molloy, Tom McHugh, Heidi Amernic, Wenonah Mahase, Serena Kurkjian, Robert Grossi, Patricia Pottie, Gillian Hurwitz and Esther Green
Organizational Culture
Success Strategies for Linguistically Competent Healthcare: The Magic Bullets and Cautionary Tales of the Active Offer of French-Language Health Services in Ontario
Elina Farmanova, Louise Bouchard and Luc Bonneville
The Healthcare Environment: A Perfect Ecosystem for Growing Shame
Diane Aubin and Sharla King
A Walk in My Shoes: A Mixed-Method Study of the Role of Interprofessional Job Shadowing in Shaping Staff Attitudes at a Large Acute Care Hospital in Canada
Melinda Piechnik and Linda Dempster
The Cost of Care
Bundling Care for Cardiac Surgery Patients
Patti Cochrane and Michelle DiEmanuele
Using the Time-Driven Activity-Based Costing Model in the Eye Clinic at The Hospital for Sick Children: A Case Study and Lessons Learned
Sanchita Gulati, David During, Jeff Mainland and Agnes M.F. Wong
Ensuring Safer Care
Towards a Responsive, Sustainable and Collaborative Model of Care at Toronto’s Michael Garron Hospital
Irene Andress, Sharon Navarro, Stephanie Collier, Sarah Coppinger and Priya Herne
Surveillance Software and Prospective Audit and Feedback Rounds Advance Antimicrobial Stewardship at an Acute Care Community Hospital
Anna Lee, Susan John and Reena Lovinsky
Quality Improvement
A Technology-Enabled Solution to Manage Referrals to Hospice and Palliative Care Beds: The Ottawa SMART System as a Case Study
José Pereira, Kathy Greene, Lisa Sullivan, Samantha Zinkie (Mendis), Nicole Rutkowski, Peter Lawlor and Pamela Grassau
