Using the Time-Driven Activity-Based Costing Model in the Eye Clinic at The Hospital for Sick Children: A Case Study and Lessons Learned
Sanchita Gulati, David During, Jeff Mainland and Agnes M.F. Wong
Towards a Responsive, Sustainable and Collaborative Model of Care at Toronto’s Michael Garron Hospital
Irene Andress, Sharon Navarro, Stephanie Collier, Sarah Coppinger and Priya Herne
Surveillance Software and Prospective Audit and Feedback Rounds Advance Antimicrobial Stewardship at an Acute Care Community Hospital
Anna Lee, Susan John and Reena Lovinsky
A Technology-Enabled Solution to Manage Referrals to Hospice and Palliative Care Beds: The Ottawa SMART System as a Case Study
José Pereira, Kathy Greene, Lisa Sullivan, Samantha Zinkie (Mendis), Nicole Rutkowski, Peter Lawlor...
Jason M. Sutherland
Experience of Care as a Critical Component of Health System Performance Measurement: Recommendations for Moving Forward
Kerry Kuluski, Michelle L.A. Nelson, C. Shawn Tracy, Carole Ann Alloway, Charles Shorrock, Sara Shea...
Sabrina T. Wong, Sharon Johnston, Fred Burge, Kim McGrail and William Hogg
Carole A. Estabrooks