Orangeville, ON, June 23, 2010 – Headwaters Health Care Centre has been selected to participate in the Emergency Department Process Improvement Program or PIP. The program is the Ontario government’s strategy to address the challenges patients face in getting timely emergency department care.
“While Headwaters emergency wait times are better than provincial targets we are always trying to improve the quality of care we provide for our patients. This is an excellent opportunity to better serve our community,” says Cholly Boland, President and CEO, Headwaters Health Care Centre.
Headwaters will participate in the program from May to December 2010. The project is set to include 90 hospitals throughout the province by 2011. PIP looks at operational improvements from the patient’s perspective, from their arrival in Emergency through admission to discharge and identifies opportunities for improvement. The program also looks at hospital culture and its ability to support change. It also measures hospital staff and physician performance daily, holding everyone accountable to clearly understood roles and responsibilities.
PIP is a hospital-wide initiative that will help Headwaters identify and remove barriers patients experience in receiving care in a hospital setting. Headwaters’ PIP team includes physicians, nurses, X-ray and laboratory.
The public is invited to provide comments and suggestions about hospital services. Please contact Cholly Boland, President and CEO, Headwaters Health Care Centre at 519.941.2702 ext. 2200.
About Headwaters Health Care Centre
Headwaters Health Care Centre serves more than 110,000 residents in Caledon, Orangeville, Shelburne and Dufferin County. Headwaters’ operates an 87 bed acute care hospital. Visit www.headwatershealth.ca.
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Ann Cain
Manager, Public Relations and Communications
Headwaters Health Care Centre
100 Rolling Hills Drive
Orangeville, ON L9W 4X9
(519) 941-2702 ext. 2248
acain@headwatershealth.ca