Abstract

For the last three years, Aon Consulting has partnered with the American Society for Healthcare Human Resources Administration (ASHHRA), a personal membership group of the American Hospital Association (AHA), to investigate the employer/employee relationship in the healthcare field. Our Healthcare @Work studies identify not only the strengths that enable American hospitals to provide first-rate care but also pinpoint the workplace weaknesses that contribute to the worst labor shortage in years. Our purpose in this ongoing body of research is to outline what healthcare organizations must do to attract, develop and retain the workforce they need for success, both short-term and long-term. [To view this article, please download the PDF.]