A massive cultural shift in how we work as individuals and teams is taking place. Organizational change and innovation are being driven by widespread global collaboration through social media. With instant access to knowledge and research via the Internet, expertise equated with the holding of information is no longer imbued with prestige and power in the way it once was. This creates a major challenge for leaders; people don't just follow because a leader says so. A leader is valued not so much for being an expert in his or her field but, rather, for his or her ability to inspire, engage and motivate people to take action in service to the objectives of an organization.