Longwoods Publishing Corporation

Founding Editor-in-Chief

Peggy Leatt, BScN, MSHA, PhD
Founding Editor-in-Chief, Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, NC 

Editor-in-Chief

G. Ross Baker, PhD
Professor, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON

Associate Editor, Case Study Editor

Ken Tremblay
Peterborough, ON

Review Editors

Sabrina Piluso (Brown)
Directrice, Santé et bienêtre (Director, Health and Wellness) at Centre de santé communautaire de Niagara / Hamilton, ON

Shirley Bryant
Performance Measurement and Information Management Specialist, Sunnybrook Health Sciences Centre, Toronto, ON

Rob Crawford
Crawford and Associates, Toronto, ON

Mike Heenan
St. Joseph’s Health Centre, Toronto, ON

Tess Romain
Toronto Central LHIN, Toronto, ON

Editorial Advisory Board

Peggy Leatt, Founding Editor-in-Chief
Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, NC

Charlyn Black
Professor, School of Population and Public Health, University of British Columbia, Vancouver, BC

Elizabeth M. Davis
Sisters of Mercy of Newfoundland and Labrador, St. John’s, NL

Jeff Edelson
Vice President, Clinical at BioMotiv, AEQuanimitas Consulting LLC, Greater Philadelphia Area, PA

Hy Eliasoph
Health Innovations Group,Toronto, ON

Theodore Freedman
Toronto, ON

Chris Helyar
Toronto, ON

Joseph Mapa
CEO, Sinai Health Foundation, Toronto, ON

Terrance Montague
Principal, CareNet Health, Management Consultants, Edmonton, AB

Linda Moxey
Toronto, ON

James Saunders
J.L. Saunders and Associates Inc., Calgary, AB

Donald P. Schurman
Senior Associate, KPMG, Edmonton, AB

Ken Tremblay
Peterborough, ON

Peter A. Weil
Principal, Your Customer’s Voice, Chicago, IL

Mark Walton
Vice President, Strategy, Partnerships and Performance, Halton Healthcare, Oakville, ON

Editorial Director 

Dianne Foster-Kent E-mail: dkent@longwoods.com 

Copy-Editing 

Cenveo 

Proofreader 

Barbara Marshall 

Longwoods™ Publishing Corporate Advisory Board

Peggy Leatt
Founding Editor-in-Chief, Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, NC 

W. Anton Hart
Founding Publisher and Chairman (Retired), Longwoods Publishing, Toronto, ON

G. Ross Baker, PhD
Professor, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON

Adalsteinn Brown
Interim Dean of the Dalla Lana School of Public Health, Toronto, ON

Michael Guerriere
Vice-President, Transformation Services and Chief Medical Officer, TELUS Health Solutions, Toronto, ON

Steven Lewis
President, Access ConsultingLtd., Saskatoon, SK; Adjunct Professor, Centre for Health and Policy Studies, University of Calgary, Calgary, AB

Lynn Nagle, PhD
Assistant Professor, Lawrence Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON

Judith Shamian
President, International Council of Nurses, Geneva, CH

Jennifer Zelmer, BSc, MA, PhD
President, Azimuth Health Group, Toronto, ON

Publisher & CEO

Matthew Hart
E-mail: mhart@longwoods.com

Publisher & COO

Rebecca Hart
E-mail: rhart@longwoods.com

Editorial Director

Dianne Foster-Kent
E-mail: dkent@longwoods.com

Associate Publisher, Careers & Web

Susan Hale
E-mail: shale@longwoods.com

Associate Publisher, Customer Service & Administration

Barbara Marshall
E-mail: bmarshall@longwoods.com

Design and Production

Antony F. Bickenson
E-mail: abickenson@longwoods.com

Creative

Eric Hart

 

Healthcare Quarterly is indexed in the following: Pubmed/MedlineCINAHLCSA (Cambridge)Ulrich’sIndexCopernicusScopus, ProQuest, Ebsco Discovery Service and is a partner of HINARI.

Healthcare Quarterly is published four times per year by Longwoods™ Publishing Corp., 260 Adelaide St. East, No. 8, Toronto, ON M5A 1N1, Canada. Information contained in this publication has been compiled from sources believed to be reliable. While every effort has been made to ensure accuracy and completeness, these are not guaranteed. The views and opinions expressed are those of the individual contributors and do not necessarily represent an official opinion of Healthcare Quarterly or Longwoods™ Publishing Corporation. Readers are urged to consult their professional advisers prior to acting on the basis of material in this journal.

No liability for this journal’s content shall be incurred by Longwoods™ Publishing Corporation, the editors, the editorial advisory board or any contributors.

Longwoods offers article and issue reprint/e-print services. Reprints can be ordered in lots of 100 or more. If you are interested in purchasing hard copy reprints of any back issue or specific article please contact permissions@longwoods.com for a quote.

ISSN No. 1710-2774

eISSN No. 1929-6347