Longwoods Publishing Corporation

Peggy Leatt, BScN, MSHA, PhD
Founding Editor-in-Chief, Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health,  University of North Carolina at Chapel Hill, NC

Editor-in-Chief

G. Ross Baker, PhD
Professor, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON

Associate Editor, Case Study Editor

Ken Tremblay
Peterborough, ON

Review Editors

Louise Biggar,
Toronto, ON

Sabrina Piluso (Brown),
Directrice, Santé et bien-être (Director, Health and Wellness) at Centre de santé communautaire de Niagara / Hamilton

Shirley Bryant,
Performance Measurement and Information Management Specialist, Sunnybrook Health Sciences Centre, Toronto, ON

Rob Crawford,
Crawford and Associates

Mike Heenan,
St. Joseph’s Health Centre, Toronto

Editorial Advisory Board

Charlyn Black
Professor, School of Population and Public Health, University of British Columbia, Vancouver, BC

Christopher Carruthers
Consultant, Ottawa, ON

Elizabeth M. Davis
Sisters of Mercy of Newfoundland and Labrador, St. John's, NL

Jeff Edelson, MD, FRCPC
Vice President, Clinical at BioMotiv, AEQuanimitas Consulting LLC, Greater Philadelphia Area, PA 

Hy Eliasoph
Health Innovations Group, Toronto, ON

Theodore Freedman
Toronto, ON

Chris Helyar
Associate Director, Hay Health Care Consulting Group, Toronto, ON

Peggy Leatt, BScN, MSHA, PhD
Founding Editor-in-Chief, Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health,  University of North Carolina at Chapel Hill, NC

Joseph Mapa
CEO, Sinai Health Foundation, Toronto, ON

Terrance Montague
Principal, CareNet Health, Management Consultants, Edmonton, AB

Linda Moxey
Toronto, ON

James Saunders
J.L. Saunders and Associates Inc., Calgary, AB

Donald P. Schurman
Senior Associate, KPMG​, Edmonton, AB

Ken Tremblay
Peterborough, ON

Peter A. Weil, PhD
Principal, Your Customer's Voice, Chicago, IL

Longwoods™ Publishing Corporate Advisory Board

Peggy Leatt, BScN, MSHA, PhD
Founding Editor-in-Chief, Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health,  University of North Carolina at Chapel Hill, NC

G. Ross Baker, PhD
Professor, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON

Adalsteinn Brown
Director, Institute of Health Policy, Management & Evaluation and Chair, Public Health Policy, Dalla Lana School of Public Health, University of Toronto, Toronto, ON

Michael Guerriere, MD
Vice-President, Transformation Services and Chief Medical Officer, TELUS Health Solutions, Toronto, ON

Steven Lewis
President, Access Consulting Ltd., Saskatoon, SK, Adjunct Professor, Centre for Health and Policy Studies, University of Calgary, Calgary, AB

Lynn Nagle, PhD,
Assistant Professor, Lawrence Bloomberg Faculty of Nursing, University of Toronto

Judith Shamian,
President, International Council of Nurses, Geneva, CH

Jennifer Zelmer, BSc, MA, PhD,
President, Azimuth Health Group, Toronto, ON

Editorial Director

Dianne Foster-Kent

Publisher

W. Anton Hart

Associate Publisher

Rebecca Hart

Associate Publisher/Administration

Barbara Marshall

Associate Publisher

Susan Hale

Associate Publisher

Matthew Hart

Design and Production

Antony Bickenson

Healthcare Quarterly is indexed in the following: Pubmed/Medline, CINAHL, CSA (Cambridge), Ulrich’s, IndexCopernicus, Scopus, ProQuest, Ebsco Discovery Service and is a partner of HINARI.

Healthcare Quarterly is published four times per year by Longwoods™ Publishing Corp., 260 Adelaide St. East, No. 8, Toronto, ON M5A 1N1, Canada. Information contained in this publication has been compiled from sources believed to be reliable. While every effort has been made to ensure accuracy and completeness, these are not guaranteed. The views and opinions expressed are those of the individual contributors and do not necessarily represent an official opinion of Healthcare Quarterly or Longwoods™ Publishing Corporation. Readers are urged to consult their professional advisers prior to acting on the basis of material in this journal.

No liability for this journal’s content shall be incurred by Longwoods™ Publishing Corporation, the editors, the editorial advisory board or any contributors.

Longwoods offers article and issue reprint/e-print services. Reprints can be ordered in lots of 100 or more. If you are interested in purchasing hard copy reprints of any back issue or specific article please contact permissions@longwoods.com for a quote.

ISSN No. 1710-2774

eISSN No. 1929-6347