Longwoods Publishing Corporation
Editor-in-Chief
G. Ross Baker, PhD
Professor, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON
Associate Editor, Case Study Editor
Ken Tremblay
Peterborough, ON
Founding Editor-in-Chief
Peggy Leatt, BScN, MSHA, PhD
Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, NC
Review Editors
Sabrina Piluso (Brown)
Directrice, Santé et bienêtre (Director, Health and Wellness) at Centre de santé communautaire de Niagara / Hamilton, ON
Shirley Bryant
Performance Measurement and Information Management Specialist, Sunnybrook Health Sciences Centre, Toronto, ON
Rob Crawford
Crawford and Associates, Toronto, ON
Mike Heenan
St. Joseph’s Health Centre, Toronto, ON
Tess Romain
Toronto Central LHIN, Toronto, ON
Editorial Advisory Board
Peggy Leatt, Founding Editor-in-Chief
Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, NC
Charlyn Black
Professor, School of Population and Public Health, University of British Columbia, Vancouver, BC
Elizabeth M. Davis
Sisters of Mercy of Newfoundland and Labrador, St. John’s, NL
Jeff Edelson
Vice President, Clinical at BioMotiv, AEQuanimitas Consulting LLC, Greater Philadelphia Area, PA
Hy Eliasoph
Health Innovations Group,Toronto, ON
Theodore Freedman
Toronto, ON
Chris Helyar
Toronto, ON
Joseph Mapa
CEO, Sinai Health Foundation, Toronto, ON
Terrance Montague
Principal, CareNet Health, Management Consultants, Edmonton, AB
Linda Moxey
Toronto, ON
James Saunders
J.L. Saunders and Associates Inc., Calgary, AB
Donald P. Schurman
Senior Associate, KPMG, Edmonton, AB
Ken Tremblay
Peterborough, ON
Peter A. Weil
Principal, Your Customer’s Voice, Chicago, IL
Mark Walton
Vice President, Strategy, Partnerships and Performance, Halton Healthcare, Oakville, ON
Editorial Director
E-mail: dkent@longwoods.com
Copy-Editing
Proofreader
Barbara Marshall
Longwoods™ Publishing Corporate Advisory Board
Peggy Leatt
Founding Editor-in-Chief, Professor and Chair Emeritus, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, NC
W. Anton Hart
Founding Publisher and Chairman (Retired), Longwoods Publishing, Toronto, ON
G. Ross Baker, PhD
Professor, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON
Adalsteinn Brown
Dean of the Dalla Lana School of Public Health, Toronto, ON
Michael Guerriere
Vice-President, Transformation Services and Chief Medical Officer, TELUS Health Solutions, Toronto, ON
Steven Lewis
President, Access Consulting Ltd., Saskatoon (temporarily in Melbourne, Australia); Adjunct Professor of Health Policy, Simon Fraser University, Burnaby, BC
Lynn Nagle, PhD
Assistant Professor, Lawrence Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON
Judith Shamian
President, International Council of Nurses, Geneva, CH
Jennifer Zelmer, BSc, MA, PhD
President, Azimuth Health Group, Toronto, ON
Publisher & CEO
Matthew Hart
E-mail: mhart@longwoods.com
Publisher & COO
Rebecca Hart
E-mail: rhart@longwoods.com
Editorial Director
Dianne Foster-Kent
E-mail: dkent@longwoods.com
Associate Publisher, Careers & Web
Susan Hale
E-mail: shale@longwoods.com
Associate Publisher, Customer Service & Administration
Barbara Marshall
E-mail: bmarshall@longwoods.com
Design and Production
Antony F. Bickenson
E-mail: abickenson@longwoods.com
Creative
Eric Hart
Healthcare Quarterly is indexed in the following: Pubmed/Medline, CINAHL, CSA (Cambridge), Ulrich’s, IndexCopernicus, Scopus, ProQuest, Ebsco Discovery Service and is a partner of HINARI.
Healthcare Quarterly is published four times per year by Longwoods™ Publishing Corp., 260 Adelaide St. East, No. 8, Toronto, ON M5A 1N1, Canada. Information contained in this publication has been compiled from sources believed to be reliable. While every effort has been made to ensure accuracy and completeness, these are not guaranteed. The views and opinions expressed are those of the individual contributors and do not necessarily represent an official opinion of Healthcare Quarterly or Longwoods™ Publishing Corporation. Readers are urged to consult their professional advisers prior to acting on the basis of material in this journal.
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ISSN No. 1710-2774
eISSN No. 1929-6347