World Health & Population

World Health & Population November -0001 : 0-0.doi:10.12927/whp..17501

A Comprehensive Assessment of the Quality of Services provided by Family Planning Field Workers in One Major Area of Dhaka City, Bangladesh

Henry B. Perry, Suraiya Begum, Anwara Begum, Thomas T. Kane, Md Abdul Quaiyum and Abdullah H Baqui

Abstract

This study assesses the quality of family planning services provided by the community-based field workers in Dhaka City, Bangladesh. The findings are based on a large household survey of a representative sample of clients, direct observation, and interviews with field workers and clients. The areas identified by the assessment that are in greatest need of improvement include frequency of contact with clients who are non-users or who have special needs, client education about family planning methods, and counseling about side effects and warning signs.
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