patient experience
Editorial
From the Editors
CIHI Survey
Impact of the COVID-19 Pandemic on Health System Use in Canada
Alexey Dudevich and Jennifer Frood
Quality Improvement
Utilizing the Failure Mode and Effects Analysis Tool to Assess and Address Risks Associated with Transitions in Care
Sarah Corkey and Terry Holland
Workforce Engagement
The Relationship between Value-Based Care, Workforce Engagement and Clinical Leadership: Learning from an Outpatient Physiotherapy Team
Michelle Smart and Penelope O’Gorman
Research Paper
Putting the Patient First: A Scoping Review of Patient Desires in Canada
Allie Peckham, James G. Wright, Husayn Marani, Reham Abdelhalim, Dara Laxer, Sara Allin, Nadia Alam...
ICES Report
Activating Patients and Families to Improve Palliative Care: The Waiting Room Revolution
Hsien Seow and Samantha Winemaker
Innovation in Care
Implementing Advance Care Planning Tools in Practice: A Modified World Café to Elicit Barriers and Recommendations from Potential Adopters
Michelle Howard, Dawn Elston, Brian De Vries, Sharon Kaassalainen, Gloria Gutman, Marilyn Swinton, R...
Empowering Patients
“This Is ME”: Promoting Person-Centred Care within the Digital Health Environment
Lydia Sequeira, Colin Chu, Aileen Sprott, Rani Srivastava, John Strauss and Gillian Strudwick