White Papers

White Papers November 0000

Creating an Evidence-Based Practice Culture with Business Intelligence



Healthcare leaders are challenged to improve care delivery, reduce costs and enhance physician and employee engagement. Doing so requires the ability to access data from a variety of siloed and disparate systems, and then to get that data into the hands of those closest to the issues. Enhancing the quality of patient care and communication can only occur when true collaboration occurs - and this can only happen when information is shared.

For far too long, healthcare entities have survived using untimely, non-aligned and non-integrated data to drive healthcare decision making. But this can't continue. Today, the stakes are too high to tolerate anything less than an evidence-based - or data-driven - approach to healthcare delivery and executive decision making.

Efforts are underway in healthcare organizations across the country to bring down the information silos that prevent us from seeing the full picture of performance in our hospitals. Only when we have a balanced and complete view of performance - across all perspectives - can we get to the cause and effect relationships and the correlations that exist between the metrics that drive the business.

Proven business intelligence and performance management software solutions are assisting healthcare leaders at Brigham and Women's Hospital, Yale New Haven Health System, Duke University Hospital, and Maine Medical Center, among others, to achieve their organizations potential as they continue to evolve as environments in which data and evidence drive care delivery.

The impact of such tools on patient safety, quality, physician engagement and employee satisfaction and retention is quantifiable. Applying business intelligence in a healthcare setting is a powerful way to break down political barriers, overcome resistance to change, align strategic priorities and improve communication. Using data is fundamental to facilitating improvements in performance, accountability and collaboration and to creating a culture of evidence-based healthcare delivery.

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