In their paper, "Measuring Information Technology Investment among Canadian Academic Health Sciences Centres," one gets the impression that Pederson and Leonard felt a need to share their frustrations. Not only was their task difficult (i.e., trying to get a meaningful grip on how much is being spent on information technology), but the lack of co-operation they encountered must indeed have been exasperating. Having also experienced the "reluctance-to-reveal" phenomenon, this commentator can sympathize with their trials and tribulations.

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