Contents: Click here to download the full PDF 

A Consistent Approach
With a simple framework, momentum builds for the Risk Register

Being Heard
Patient trailblazers effect change at The South East Toronto Family Health Team

New Look, Stronger Team
At Central Health in Newfoundland, distances are no obstacle to innovation

In Her Element
How Donnie Sampson is reforming nursing practice at Labrador-Grenfell Health

Newfoundland Profiles
Gail Wells and Debbie Major are at the forefront of safety initiatives

Holistic Approach
Hôpital Montfort recognized with AOM Integration Award

Critical Incidents
Who do you tell, how do you tell and should you tell at all

Crisis Averted
Disaster planning at FM Global’s Health Care & Education Leaders’ Forum

Urgent Care
Patients with urgent problems treated at a new clinic in Winnipeg

Dedicated Unit
Niagara Health System creates a safe environment for mental health patients

Paperless Providers
Toronto East General achieves Stage 6 from HIMSS

Ask a Lawyer
Will I be forced to participate in physician-assisted suicide

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