White Papers

White Papers October 2017
Patient-Centered Care Case Study

Bluewater Health provides exemplary access to care through a patient-centered culture

NRC Health

Bluewater Health used this philosophy to strengthen the organization, using what they were already doing successfully as a foundation for change and hiring new staff with appreciative qualities. Now it has become the way they operate and a part of everything they do from conducting strategic planning to reviewing patient satisfaction data to improving processes throughout the hospital.

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