Excellent and timely article! I found this publication while encountering the exact challenges you described.

Even the decision to use the term "PIN" when referring to an individual's ResearchNet ID number is problematic. It can be challenging to explain to patient partners that it's okay for them to share this number with research staff when there is so much general safety messaging about not sharing PINs with others.

I sincerely hope the funding agencies heed your call to "walk the talk" and get patients involved in re-designing their platforms.