Distribution of Electronic Access to Personal Health Information (PHI) across Sociodemographic and Socioeconomic Strata in Canada 

August 2024

Canada Health Infoway

ABSTRACT

Using data from the 2023 Digital Health Equity Analysis conducted by Canada Health Infoway, we examine the current landscape of access to electronic personal health information across several population groups in Canada. We explore the concept of digital health equity and discuss its importance in facilitating improved health outcomes and experiences through increased access to electronic personal health information across the health system. Furthermore, we present examples of current initiatives and work taking place to support equitable access to personal health information online.

BACKGROUND AND CONTEXT

The spread of COVID-19 required expeditious and innovative solutions to facilitate continued access to health services and personal health information while supporting physical distancing measures (Health Canada 2021). These solutions took the form of virtual care platforms, patient portals, clinical decision support tools and more. Many of the solutions that were rapidly deployed at this time have remained in place and gone on to support improved access to personal health information across the Canadian healthcare system.

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