Insights

Insights June 2026

Warehousing Seniors Is Not A Model Of Care

Heather Janes

Canada is getting older, quickly. Within the next decade, nearly one in four Canadians will be over the age of 65. Yet the systems we rely on to support older adults are still built on outdated assumptions about aging, independence, and dignity. If we are honest with ourselves, much of Canada’s long-term care system was never designed to help people live well as they age. It was designed to manage them.

The tragic lessons of the COVID-19 pandemic exposed just how fragile our elder care systems have become. Across the country, we saw the consequences of chronic understaffing, decades of underinvestment, and buildings that were never designed for the realities of modern care. Governments responded by committing to build more long-term care beds and increasing oversight of the sector. These are important steps, but they do not address the underlying problem. The real issue is structural.

For decades, elder care in Canada has been organized around institutional models that prioritize efficiency and risk management over autonomy, community, and quality of life. Too often, older adults are removed from the rhythms of everyday life and placed in environments where independence shrinks and identity slowly fades. Families recognize this instinctively. It is why so many people delay the decision to move a loved one into long-term care or retirement living for as long as possible.

But the real choice should not be between struggling at home without the support you need or moving into a setting that diminishes your quality of life. We need to rethink elder care entirely. A better model starts with the simple idea that aging should not mean disappearing from community life. Older adults should remain connected to the people, relationships, and experiences that give life meaning.

Across Canada, some organizations are beginning to experiment with more integrated approaches to senior living that blend housing, care, and community. These environments are intentionally designed to keep people engaged with the world around them rather than separated from it. When this happens, the difference is profound. Residents are not simply recipients of care bur rather active members of a community. They continue to learn, form relationships, share their experiences, and contribute in ways that matter.

This may sound philosophical, but it has very real implications for health and wellbeing. We know that loneliness and isolation are among the most significant drivers of declining health in older adults. When people remain socially connected and mentally engaged, they live better and often live longer. Designing elder care around dignity and community is not simply the compassionate thing to do. It is also smart health policy.

To get there, we need to start thinking about elder care as a continuum rather than a single destination. Too often, seniors move through a fragmented system of home care, retirement living, and long-term care that rarely speaks to itself. Housing providers, healthcare providers, and educators often operate in separate silos, even though they are serving the same population. Breaking down those silos must become a national priority.

Integrated communities that bring together independent living, assisted living, and higher levels of care allow people to age in place within a familiar environment as their needs change. Partnerships with healthcare providers can ensure timely access to clinical care. Collaboration with universities and colleges can foster innovation, improve training, and create meaningful opportunities for intergenerational learning. We also need to rethink how we support the people who provide care.

Canada is facing a severe shortage of personal support workers and other frontline caregivers. Compensation matters, but so does respect. Caregiving must be recognized as a skilled profession with strong educational foundations, meaningful career pathways, and opportunities for growth.

Training programs that place students directly within senior living communities can help bridge the gap between theory and practice while building a deeper understanding of the aging experience. When future healthcare professionals learn alongside older adults rather than studying them from a distance, it changes how they think about care.

None of this will be easy. It requires policy alignment across housing, healthcare, and education systems that have traditionally operated independently of one another. It also requires us to challenge our assumptions about aging. For too long, the conversation about elder care has been framed around decline, dependency, and cost. But aging is not a problem to be managed. It is a stage of life that deserves the same creativity, respect, and investment we bring to every other stage of life.

Canada has an opportunity to lead in developing new models of elder care that reflect this reality. The question is whether we will simply continue building more beds in outdated institutions, or whether we will seize this moment to design communities that truly allow people to age with dignity, purpose, and connection. The generation that built this country deserves nothing less. 

About the Author(s)

Heather Janes CEO, Christie Gardens

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