Over 6,000 extended healthcare providers sign up for TELUS e-claims exchange service to streamline claims and reimbursement process for their patients
Canada’s first broad-based national provider e-claims exchange service now available in bilingual version for Quebec providers
Montreal, PQ – TELUS Health Solutions has reinforced its leadership position in the Canadian claims and benefits management business with the rapid adoption of its new e-claims exchange service by over 6,000 extended healthcare providers. Provider registration continues to grow significantly on a weekly basis and is expected to reach even higher levels with the immediate availability of a bilingual service for the extended health provider community in Quebec.
“The numbers speak for themselves and we couldn’t be more proud of the growth we are experiencing,” said Paul Lepage, senior vice-president, TELUS Health Solutions. “The e-claims exchange service is helping to address the existing demand for an efficient, convenient and flexible submission and payment reimbursement option for extended healthcare providers on behalf of their patients enabling them to deliver quality care while reducing administrative costs.”
Designed for use by all benefit insurers and workers compensation boards across Canada, Great-West Life is the first insurance company to offer this service to their group insurance customers and plan members.
“We are pleased with the support and positive comments we have received from participating extended health providers about this new service,” said Dave Johnston, executive vice-president, Group Insurance at Great-West Life. “With the technology having been live since August 2010, this final phase of the rollout to providers affirms Great-West Life’s commitment to building the first and deepest national provider e-claims services capability.”
TELUS e-Claims Exchange Service uses new message formats endorsed by the insurance industry and managed by Canada Health Infoway for electronic health transactions, supporting the ability for information exchanges between the healthcare provider community, benefit insurers and workers compensation boards. Through the TELUS e-Claims Portal, providers can submit electronic claims quickly and efficiently allowing them to better manage their billing and receivables activities, trim down the paperwork involved in manual preparation and submission of receipts or insurance forms, reduce costs and give them more time to take care of their patients. With the recent introduction of TELUS technology made available to all software vendors, providers will also be able to submit claims using their own patient/practice management system.
About Great-West Life
Founded in Winnipeg in 1891, Great-West Life has long been a leader in the group benefits marketplace. The company has established this position over many decades, through its commitment to quality customer services and through a comprehensive selection of cost-effective benefits plans. Great-West Life offers effective benefit solutions for large and small employee groups of any size. The company serves the needs of more than 32,000 plan sponsors and their plan members and handles approximately 50 million group health and dental claims transactions for its plan members and their dependents each year.
About TELUS Health Solutions
TELUS Health Solutions is a leader in telehealth, electronic health records, remote patient monitoring, mobile home and community care, consumer health, benefits management and pharmacy management. Our solutions give health authorities, providers, primary care physicians, patients and consumers the power to enhance decision making and improve outcomes for Canadians. TELUS Health Solutions is transforming how information is used across the continuum of care from hospital to home with solutions that foster collaboration, drive prevention and empower care teams and patients. TELUS Health Solutions is Canada’s leading Healthcare IT Company as cited by the Branham Group for the last three years and for being honoured as the ITAC Health Company of the Year (2008) and Health Transformation Company of the Year (2009). For more information about TELUS Health Solutions, please visit www.telushealth.com and www.telushealthspace.com.
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.8 billion of annual revenue and 12.3 million customer connections including 7 million wireless subscribers, 3.7 million wireline network access lines and 1.2 million Internet subscribers and more than 300,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video.
In support of our philosophy to give where we live, TELUS, our team members and retirees will, by year-end 2011, have contributed $245 million to charitable and not-for-profit organizations and volunteered 4.1 million hours of service to local communities since 2000. Ten TELUS Community Boards across Canada lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.
For more information about TELUS, please visit telus.com. To learn more about TELUS’ commitment to the community, please visit TELUS.com/csr.
For more information, please contact:
Janice Murray Marlene Klassen, APR
TELUS Health Solutions Assistant Vice-President, Communications Services
(416) 487-5007 Great-West Life
514-908-0110 ext. 315