2026-10-18 from unite.ai

During my father’s cancer treatment, I spent months taking him to chemotherapy, radiation, and medical appointments whenever I could return to Canada from overseas.

What I witnessed was organized chaos. Doctors gave verbal instructions to a man with dementia. Those instructions would be forgotten. Written explanations were rarely provided during the encounters I attended, and we were not given a consistent, usable way to follow his care.

He underwent tests for lung cancer and other conditions, yet the results were not routinely placed in our hands. Finding the information and ensuring the next person had it became another responsibility for a family already dealing with serious illness.

At one hospital in Longueuil, Quebec, I was handed a folder of his medical documents to carry from one doctor to another on a different floor.

I had become part of the hospital’s information infrastructure. 

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