Healthcare practices lean on technology, not fewer staff, to grow
2026-10-16 from thesafetymag.com
Healthcare practices across Canada are investing in technology and planning for ownership transitions to handle more patients, not cutting staff to do it. That is the picture emerging from Scotiabank’s small business listening sessions with physicians, dentists, veterinarians and other practice owners nationwide, shared with Canadian Occupational Safety ahead of Small Business Month in October 2026. Jascha Jabes, vice-president of business banking distribution at Scotiabank, who leads roughly 900 advisors serving small business clients nationally, including dedicated healthcare, professional and franchise banking teams, said the findings challenge a common assumption about how practices are managing that growth.
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