Welcome to Healthcare Quarterly’s online Case Study Library, a feature of Canada’s most-read journal about change, leadership and innovation in healthcare.
We have created this library to offer readers quick and easy access to best practices and innovations as they happen. Our format is a click away, easy-to-use and practical. So practical that we hope that practitioners and leaders, alike, will use this library to advance their knowledge and understanding of emerging trends, to share successes and lessons learned and to initiate dialogue within and among teams and organizations.
Whether it’s about your results with a clinical practice guideline, a unique approach to a common problem or a life altering “eureka” moment – the Case Study Library is the place to let the world, or at least your colleagues in Canada, know about it. Periodically, we may highlight various articles and trends in Healthcare Quarterly – so be prepared to have your case study cited as leading edge.
We know you will enjoy this new product from Longwoods™. Enjoy and every success with the best practices and lessons you will learn from its contributors.
– Ken Tremblay
Chair, Editorial Advisory Board
How to Submit
Contributions to our Case Study Library are invited. Manuscripts should be sent to the, managing editor, Dianne Foster Kent at email@example.com. All cases are reviewed by an editorial team chaired by Mr. Ken Tremblay, CEO of the Peterborough Regional Health Centre and a long-time member of the Healthcare Quarterly editorial advisory board. Cases may be published in our journals and case-law reports or newsletter, made available electronically by World Wide Web, and/or published as casebooks.
What We Are Looking For in a Case Study
A case study describes a typical management situation or problem. It is a written account, ideally from the decision-maker's point of view, of an undertaking as it actually occurred. The outcome of the situation described should generally be measured against selected criteria or benchmarks, and its presentation should contribute in one way or another to best practices and excellence. Finally, case studies offer an opportunity to relate real experience to the principles and practices of management.
What to Include in the Case Study
A case study should include the following sections:
- Abstract (less than 100 words)
- Author(s) and contact information
- Clear and succinct title
- Introduction / Background
- Methodology / Change Process / Results
- Discussion / Conclusion
- Bibliography / References
- Length – Less than 3,000 words (excluding charts)
We will only accept cases that are balanced, evidence-based and applicable to other hospitals or institutions. The case should educate; if well written, it will encourage compliance and invite discussion.
Vendors please note: Though company and brand names can be used for clarity and context, promotion does not serve the reader or the company. Solutions do.
Editorial Style Guide
Manuscript submissions will be copy-edited for grammar, punctuation and consistency of spelling and style; in some cases they will be edited for length. All Longwoods™ publications use Canadian spelling and follow the Oxford Canadian Dictionary (first choice listed). Note, however, that "healthcare" is one word as both an adjective and a noun.
General Points of Style
- use double quotation marks, with single quotation marks within the double as necessary
- commas and periods always within the quotation marks
- series or serial comma not used to separate final elements in lists (e.g., CEOS, directors, managers and supervisors)
- articles and prepositions within titles and headings lowercased
- that/which distinction made for restrictive/nonrestrictive clauses
- March 2003 (no comma)
- March 12, 2003
- The 1990s (no apostrophe)
- numbers below 10 spelled out; 10 and above as numerals
- percentages always expressed as numerals, with percentage sign (e.g., 2%, 37%)
- dollar amounts - $10 million; $2 billion
- en dash used to set off phrases within sentences; space either side
- ellipses set tight; space either side for three ellipses within sentence ( … )
The use of footnotes and endnotes is strongly discouraged. Instead, short explanatory remarks should be placed parenthetically in the text.
Longwoods™ follows a modified APA (American Psychological Association) style for referencing source material. In-text references should be placed in parentheses and consist of last name of the author(s) and the year of publication of the work to which reference has been made. No punctuation separates the two items.
The theory was first propounded in 1970 (Goodenough 1971).
Alternatively, author surnames may be integrated into the text, followed immediately by the year of publication in parenthesis:
Goodenough (1971) was the first to propound the theory.
EI has been proven to positively affect an organisation’s success (Cooper and Sawaf 1997).
Any health organization could potentially benefit from this type of approach (Madden et al. 1995).
Madden et al. (1995) propose the following solutions …
This trend is reflected in recent surveys of healthcare organizations (Gaudine 2000; Pimentel 2000; Canadian Physiotherapy Association 2000; Parent et al. 2001)
In-text citations requiring page references to quoted material should be styled as follows:
(Goodenough et al. 1979: 22-23; Simcoe 1980: 734-35.)
Ensure that all sources cited in the text are included in a "Reference" list at the end of the article. The accompanying list should be in alphabetical order and include full publication details. For multiple entries by the same author, arrange citations in chronological order, earliest year first. In the examples shown here, the following rules are observed:
- in citations with multiple authors, invert the first-name initial and surname only for the first author listed
- no parentheses for year of publication
- article titles in upper and lower case, enclosed in double quotation marks
- journals and book titles in italics
- volume number, issue number, page references styled as follows (all in romans – no italics): 15(3): 319-25
Anis, A.H., D. Guh and X. Wang. 2001. "A Dog’s Breakfast: Prescription Drug Coverage Varies Widely across Canada." Medical Care 39(4): 315-26.
Boyatzis, R., D. Goleman and K. Rhee. 2000. "Clustering Competence in Emotional Intelligence: Insights from the Emotional Competence Inventory (ECI)." In R. Bar-On and J.D.A. Parker, eds., The Handbook of Emotional Intelligence. San Fransisco, CA: Jossey Bass.
Drinka, T.J.K. and P.G. Clark. 2000. Healthcare Teamwork: Interdisciplinary Practice and Teaching. Westport, CT: Auburn House
Shortell, S.M., J. Zimmerman, D.M. Rousseau, R.R. Gillies, D.P. Wagner, E.A. Draper, W.A. Knaus and J. Duffy. 1994. "The Performance of Intensive Care Units: Does Good Management Make a Difference?" Medical Care 32(5): 508-25.
Citations of all material accessed on-line should be as complete as possible and include all the information that would normally be cited for a print source. In addition, the data of access/retrieval should be included. Place the full URL/Web site within angle brackets:
Canadian Medical Forum Task Force on Physician Supply. 1999. Physician Workforce. Ottawa: Canadian Medical Association. Retrieved September 2, 2002. <https://www.cam.ca/advocacy/taskforce/summary.htm>
Tables and Figures
Tables and figures should follow the material they illustrate.
All illustrations consisting of line art (pie charts, bar graphs, etc.) should be labeled as "Figures" and numbered consecutively within the article (Figure 1, Figure 2, etc.). Include an appropriate title, legend and sourceline, where required, for each Figure.
Similarly, all Tables should be numbers consecutively within the article (Table 1, Table 2, etc.).
Number tables consecutively and supply a brief title for each. The table number should appear centered on the first line, while the table title should appear on the next line, also centered. Include explanatory footnotes for all nonstandard abbreviations. Cite each table in the text in consecutive order. They should be self-explanatory and not duplicate the text. If you use data from another published or unpublished source, obtain permission and acknowledge fully. Please include all Tables in one file, separate from the article text.
To ensure accurate reproduction of your figure, graph or picture in any Longwoods™ publication, please provide, in addition to the Word document, the original file you "placed" into your Word document (see below for examples). If the figure being used was not created by you, and therefore obtaining on original is not possible, please provide any text from the figure as a separate Word Document.
Acceptable file formats:
- jpg, eps, tiff or psd (at a resolution of 300 dpi)
- Adobe Illustrator (.ai or eps file)
Note: Powerpoint and Excel files are acceptable if you used these programs to create the original figure or graph.