Articles
COVID-19: Some Observations
My point of reference for COVID-19 is SARS. I was a Toronto hospital CEO in the thick of the SARS outbreak, but I am much more removed from the COVID-19 ...
Unlocking the Healthcare Supply Chain with Three Key Pieces: Ingenuity, Determination and Patience
With a surge of COVID-19 cases in Canada and around the world, the desperation of our political officials was made clear through their pleas as our stock of medical supplies ...
Canada’s Covid-19 Reality
Canada has only just begun to put in place more aggressive public health policies of containment that are focused on slowing disease progression or flattening the curve. An already overburdened ...
The Future of Digital Enablement is Here ... Today
Ready or not, the digital future is here... today. For those of us who have been part of virtual teams for years or even decades, mandated or self-imposed work from ...
Early Lessons: Tackling a Global Crisis with a Community Response
As early as January, our emergency pandemic planning team started investigating best practice solutions to divert potentially infected, lower needs patients from the hospital, including opening a community-based testing and ...
Eileen Dahl. A Dear Friend, Colleague and World-Class Patient Co-Design Expert Extraordinaire
In the last year of her life, she provided inspiring leadership to the Hills of Headwaters Collaborative which was recently selected as one of the first Ontario Health Teams. Despite ...
Leadership is Personal
At times, my leadership journey was like living on a three-dimensional chessboard. On one level, multiple product lines and business units, a diverse workforce, and networks. On another level, shifting ...
Helping Build Ontario Together
Long-term care facilities become overburdened when insufficient emphasis is placed on appropriate (and efficient) home and community care. The result is seniors being admitted to hospitals or long-term care homes, ...
From Start to Finish: High-Quality Cancer Surgery for Canadians
Dr. Finley discusses why the Pan-Canadian Standards for Cancer Surgery were created and how they will help to improve the quality of cancer surgery in all parts of Canada
A Model of Efficiency From the Eyes of a Resident Physician
Increasing efficiency while maintaining the quality and safety of care at the level of a hospital, the Kensington Eye Institute has dramatically reduced the wait times between the initial referral ...