The majority of respondents (84%) to a recent online survey conducted by Shepell·fgi report that supervisors in their organizations do not receive 'real time' employee absence data, while 81% report their organization does not have a structured process in place that is consistently used by supervisors to address intermittent absence problems.

Moreover, supervisors are not provided with the tools they need to effectively manage a return to work process, with 64% of respondents reporting that their organization does not have a structured process in place that supervisors use consistently to support employees returning to work from an illness or disability.

And, finally, 84% of respondents report that their organization does not have a structured process in place that supervisors consistently use to address significant changes or problems in employee productivity or behaviour.

"Employers seeking to better manage employee health, absence and disability must ensure that supervisors have adequate opportunities to develop supportive 'people leader' skills, and provide incentives to put them into practice," says the report.

The report offers several suggestions for employers seeking to better manage employee health, absence, and disability, including screening and hiring supervisors with high levels of people management skills, providing training to supervisors about employee health and workplace stressors, and the impact they can have, and ensuring supervisors are given appropriate and timely access to absence and disability data at the workgroup level.

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