Nursing Leadership

Nursing Leadership 24(1) April 2011 : 37-46.doi:10.12927/cjnl.2011.22333
Innovation in Leadership

More Time Where It Matters: Improving Work Environments in Home Healthcare Nursing

Karen Ray, Julie DeCicco, Nancy Lefebre and Danielle Bender


The nursing profession is currently experiencing a shift to community care, more complex clients and a shortage of human resources. Home healthcare organizations can increase job satisfaction and retention by better managing nurses' workloads and ensuring more time for direct client care. This project used innovative technology and dynamic methods to document nurses' work lives, identify areas for process improvements and increase time available for direct client care. This case study provides insight into ways in which organizations can streamline non-care activities and discusses implications for nursing leaders at the local and regional levels.



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