Patient Relations Office Facilitate Community Engagement: Using Internet-Based Correspondence to Encourage Discussion at the University Health Network

Sharon Rogers and Erika Sedge

Healthcare Quarterly

Healthcare Quarterly 14(2) April 2011 : 101-105.doi:10.12927/hcq.2013.22388

Managing Smarter

Patient Relations Office Facilitate Community Engagement: Using Internet-Based Correspondence to Encourage Discussion at the University Health Network

A Medline search using the key words community engagement in healthcare generated over one million references. A review of some of these articles underscores the notion that involving the public in a variety of healthcare decisions is often difficult, fraught with criticism from both sides of the "for and against" argument and logistically expensive.

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Healthcare Quarterly

Patient Relations Office Facilitate Community Engagement: Using Internet-Based Correspondence to Encourage Discussion at the University Health Network

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