HealthcarePapers 12(1) April 2012 : 38-43.doi:10.12927/hcpap.2013.22864

Quality of Healthcare in Canada: Potential for a Pan-Canadian Measurement Standard

Dan Florizone


Saskatchewan has embarked on a journey to transform the quality of its healthcare. Through our experiences, we have learned many lessons that could be useful to the development of a pan-Canadian system of measurement aimed at bettering care. However, measurement in isolation is insufficient to achieve improved healthcare. The system needs to be linked to a common improvement agenda. Creating a systematic approach to improvement is only possible through developing the capacities of leaders and front-line staff, by alignment through a common purpose, by focusing on value from the perspective of the customer and by creating measures backed by best practice that are transparent and accountable.



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