Healthcare Quarterly

Healthcare Quarterly 18(4) January 2016 : 42-48.doi:10.12927/hcq.2016.24551
Patient Self-Management

Conducting Effective Physician Performance Feedback: A Primer for Healthcare Leaders

Amy H. Y. Cheng, Jason Manayathu, Douglas Sinclair, D. Elizabeth Tullis and Glen Bandiera

Abstract

Physician performance feedback (PPF) can help physicians gain insight into their practice, to identify areas for improvement, and to implement changes to improve care.

There is increasing interest in the use of PPF in Canada. However, little is known about the different types of PPF methods and whether PPF can lead to improved physician performance and patient outcomes.

We provide a primer for healthcare leaders interested in doing PPF by reviewing common PPF methods. We then describe our institution's experience with physician multi-source feedback and provide strategies to conduct meaningful PPF.

 

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