Healthcare Quarterly

Healthcare Quarterly 19(1) April 2016 : 49-54.doi:10.12927/hcq.2016.24609
Process Improvement

Decentralizing the Team Station: Simulation before Reality as a Best-Practice Approach

Jackie Charko, Alice Geertsen, Patrick O'Brien, Wendy Rouse, Ammarah Shahid and Denise Hardenne


The purpose of this article is to share the logistical planning requirements and simulation experience of one Canadian hospital as it prepared its staff for the change from a centralized inpatient unit model to the decentralized design planned for its new community hospital. With the commitment and support of senior leadership, project management resources and clinical leads worked collaboratively to design a decentralized prototype in the form of a pod-style environment in the hospital's current setting. Critical success factors included engaging the right stakeholders, providing an opportunity to test new workflows and technology, creating a strong communication plan and building on lessons learned as subsequent pod prototypes are launched.



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